Does ISO Certification Improve Financial Performance? A Meta-analysis of Greece
نویسنده
چکیده
ISO certification is widely implemented across the globe. Achieving ISO certification is time consuming, very cumbersome and expensive. The impetuses behind pursuing ISO certification are purportedly improved firm’s internal processes, reduced costs, increased market share etc. which ultimately result in overall improved firm performance. This study undertakes meta-analyses of the current ISO literature to understand the relationship between ISO certification and firm performance especially in the context of Greece. It is interesting to note that there is a wide disagreement between the scholars from Greece about the relationship between the ISO certification and the firm’s financial performance. We suggest ideas and modified measures to contain the influence of exogenous variables that would result in accurately measuring the impact of ISO certification on firm performance.
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